Municipal Parking Services

SOME FREQUENTLY ASKED QUESTIONS

• How do I find my meter/space number?

  In a single/duo ,meter set up your space number is on the side of the meter closest to your vehicle.

  In a multi space/kiosk set up your space number is displayed on a stick in the front or back of your vehicle, with an arrow pointing towards it.

• What does the blinking yellow, green and red light on the new meter/camstick mean?

  A blinking Yellow light indicates that you are now in a 5-minute grace period. You must pay for parking or move your vehicle within the 5 minute grace period otherwise your vehicle will be subject to a ticket.

  The Green light indicates you have an active paid parking session.

  The Red light indicates that you had violated the applicable parking rules and regulations and a ticket will be sent to your home address by mail.

• How do I know my parking session has started?

  You will know your parking session has successfully started once you see the Parking Session screen with a green session countdown on the meter screen. When paid with Sentry mobile App check Transactions Details to verify remaining time for your parking session. Meter light will change to green when your session is active.

• Can I move my vehicle (readjust) while I have an active session?

  You cannot move or readjust your vehicle once a session is started. Moving your vehicle will cause detection system to void your payment and start a new parking session. If you moved your vehicle after payment, you must pay for parking or move your vehicle within the 5 minute grace period otherwise your vehicle will be subject to a ticket.

• May I feed the parking meter after I exceeded maximum time allowed to park?

  The vehicle is subject to citation if it remains on the same side of the block beyond the maximum time allowed, regardless of additional payments.

• Can I park at a meter that’s broken?

  City policy allows vehicles to be parked up to the posted time limit if you park at a broken parking meter (unless posted otherwise on the meter). Vehicles parked longer than the time limit are subject to being ticketed for overtime parking, even if the meter is broken.

• I got a parking ticket while sitting in the car?

  No Standing is allowed at On Street Parking Meters. You must pay for parking within 5 minutes of your arrival or your vehicle will be subject to a ticket.